Private Healthcare Advocacy Experts Offer Key Services in San Diego
Company helps individuals and businesses save time and money by maneuvering through the labyrinthine healthcare system, optimizing and streamlining the patient/provider experience, problem-solving, and resolving hard-to-decode billing errors.
SAN DIEGO–Viveesa, a new, private healthcare advocacy firm that proactively guides clients through the maze of the healthcare system from pre-appointment to scrutinizing the final bill, now helps those in the greater San Diego area safeguard their time and money and avoid stress.
Private patient advocates are independent specialists who act on behalf of their client’s interests in the complex, ever-changing, and often-confusing realm of healthcare, where the difference between receiving care “in network” and unknowingly going “out of network” can cost an out-of-pocket bundle.
“If you are a patient, the added stress of insurance claims and hospital bills can be crippling to your recovery,” says Samantha Ready, president and cofounder, Viveesa. “If you are a caregiver, your loved ones need you by their side, not bogged down in paperwork. With a Viveesa advocate in your corner, you can focus all your energy where it needs to be—getting back to being you.”
For individuals, Viveesa’s advocates can serve as the point-person for communicating with providers before the first visit takes place and until care is concluded. Upon request, they even accompany patients to medical visits. Clients may be the patients themselves, or concerned family members who have been given permission to oversee their care. The menu of services includes handling administrative medical paperwork, setting up appointments, coordinating care, overseeing insurance claims and billing, medical bill review and negotiation, sourcing the latest research and resources when needed, and interfacing with family members and care givers.
Viveesa advocates help clients find health care providers, including traditional, integrative, holistic, and mental health professionals. They champion patient’s rights, welfare, and privacy throughout the process, bolstering the patient/physician relationship and disputing and rectifying unresolved issues with insurance companies and healthcare providers. Patients who try to resolve complex medical-care issues through their company’s human resources department may encounter difficulties, finding instead that HR personnel do not understand the intricacies of medical billing or insurance reimbursement.
For its business clients, Viveesa serves as a discreet bridge between an employer and its employees. Viveesa provides access to private healthcare advocates for an employee’s benefit, for win-win solutions to problems such as failure to meet customer service, staffing, and/or production goals—spurred by an employee’s medical presenteeism (when an employee’s job performance suffers due to physical illness/injuries or mental health issues) or excessive absenteeism. It has been demonstrated that private healthcare advocates can help employers minimize and even prevent employee’s unscheduled and prolonged absences, making their enterprise more productive, profitable, and competitive.
Viveesa is a private healthcare advocacy firm that helps individuals and businesses save time and money by maneuvering through the labyrinthine healthcare system, optimizing and streamlining the patient/provider experience, problem-solving, and resolving hard-to-decode billing errors. For more information, visit www.viveesa.com, and follow Viveesa on Facebook and Twitter.
Media contact: Brigitte Rubidoux: [email protected]
Alicia Mascarenas, CEO and co-founder, Viveesa, [email protected], 800-511-9616
Samantha Ready, president and co-founder, Viveesa, [email protected], 800-511-9616